Contact

Pls see our FAQs, Shipping Policy or Refund & Returns Policy page before contacting us.

If your question isn't listed, complete the form below and we'll aim to respond to you within 48 hours!

Pls feel free to contact us anytime at: info@toytriver.com

 

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FAQs

(1)Paypal(2)Credit card via Paypal (Visa, MasterCard,etc.)

It depends on when the product ordered. Usually it takes 1-3 working days to process your order and about 7-20 working days for shipment. 

*Working Days- Monday to Friday.

You will get an e-mail from us telling you that your order has been shipped and there's a tracking number and tracking website inside of it. You can track through the link in the email. We offer a 100% satisfaction guarantee on all orders. That means no risk.

Contact our support team immediately and send photos of the product as it was delivered. The support team takes then necessary actions to fix the issue.

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