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Votre réponse peut être disponible sur notre page Politique d'expédition ou Politique de remboursement et de retour .

Si vous avez d'autres questions, n'hésitez pas à nous contacter.

Notre équipe sera là 24h/24 et 7j/7.

Courriel : info@toytriver.com

Téléphone : +86 18762314775

FAQs

What types of payments do you accept?

(1)Paypal(2)Credit card via Paypal (Visa, MasterCard,etc.)

How long will it take to receive my order?

It depends on when the product ordered. Usually it takes 1-3 working days to process your order and about 7-20 working days for shipment. 

*Working Days- Monday to Friday.

How do I track my order?

You will get an e-mail from us telling you that your order has been shipped and there's a tracking number and tracking website inside of it. You can track through the link in the email. We offer a 100% satisfaction guarantee on all orders. That means no risk.

What should I do if I receive a damaged or wrong product?

Contact our support team immediately and send photos of the product as it was delivered. The support team takes then necessary actions to fix the issue.

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